Honestly - Anonymous employee MyEyeDr. Employee Review

2.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast-paced environment that keeps the day moving • Good exposure to both front desk and clinical/tech work • Opportunity to learn a lot about eye care, insurance, and optical terminology • Patient-focused culture (when staffing and leadership are solid) • Can be a good stepping stone if you want experience in optometry or healthcare • Some locations offer growth opportunities and certifications

Cons

Staffing shortages can lead to burnout • Expectations are high, sometimes without adequate support • Management quality varies heavily by location • Communication can be inconsistent, especially during transitions • Scheduling and workload may change with little notice • Pay does not always match the level of responsibility

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MyEyeDr. Response
5mo
Hello, we appreciate you taking the time to leave your review. All associate feedback is important to us. If you're interested in discussing your associate journey experience further, let's connect offline. Please reach out to me directly at meghan.byrd@myeyedr.com, thank you. - Meghan

Explore other reviews about MyEyeDr.

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, supportive senior leadership, opportunities for growth, good compensation and benefits

Cons

There really aren’t any cons!

1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The people that I worked with in the office, I had an amazing team who were competent in their roles and overall amazing people.

Cons

If I could give 0 stars, I would. - No bonuses, didn't matter if we hit the goals or not - Benefits were terrible, 6 company holidays - Management above the store/general manager were incompetent and insecure in their roles, which affected the KPIs that they were so concerned about - Upper management only cared about sales - No growth opportunities. You have to be a part of MED for AT LEAST a year before you can get a raise. I requested the documents about this fact in writing, but did not receive a response. - Terrible communication and unprofessionalism from upper management.

2
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