Disorganized and couldn't get me set up in the company - Customer Service Representative MyEyeDr. Employee Review

1.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Close to home and no evening hour required

Cons

Training was terrible, couldn't print the I9 form and threatened to terminate me because management couldn't get the pre hire paperwork together.

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MyEyeDr. Response
1y
Thank you for taking the time to share your feedback. It’s our goal to create a supportive and empowering workplace for all associates. We value your input and are here to listen if you’d like to discuss this further. I can be reached by email: meghan.byrd@myeyedr.com - thank you! -Meghan

Explore other reviews about MyEyeDr.

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, supportive senior leadership, opportunities for growth, good compensation and benefits

Cons

There really aren’t any cons!

1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The people that I worked with in the office, I had an amazing team who were competent in their roles and overall amazing people.

Cons

If I could give 0 stars, I would. - No bonuses, didn't matter if we hit the goals or not - Benefits were terrible, 6 company holidays - Management above the store/general manager were incompetent and insecure in their roles, which affected the KPIs that they were so concerned about - Upper management only cared about sales - No growth opportunities. You have to be a part of MED for AT LEAST a year before you can get a raise. I requested the documents about this fact in writing, but did not receive a response. - Terrible communication and unprofessionalism from upper management.

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