5.0
20 Nov 2023
Current employee, more than 3 years
New York, NY
Recommend
CEO approval
Business outlook
Pros
The company focuses on customer experience with a level of service that you don't see much of anymore. They empower their employees to do what is best for the customer and back them up as needed. The vision and mission are clear. It really is one big team. When you run into problems there are always people reaching out to see how they can help.
Cons
If you don't work well in an ever-changing fast-paced environment where you will be trusted to make important decisions, this might not be the company for you. Maintaining a work-life balance will be a constant struggle if you cannot properly monitor your bandwidth and delegate accordingly.