So much potential - so badly managed - Senior Manager NCC Group Employee Review

Senior management, executive committee, board do not understand that pentesting is a commodity and true consulting is a client partnership. With true consulting you will build a solid client relationship. Unfortunately, this approach is not being cultivated at NCC and eventually that hurts a service provider. Another note - spread the risk. To rely on a few very large clients for most of your revenue is putting (all) your eggs in one basket. With an economic downturn, providers will usually get cut entirely or at least will be scaled down. This happened at NCC and due to aggressive hiring prior to those cuts, NCC had to go through a few rounds of lay-offs.