Once a leading light, now just an ash - Account Manager NCC Group Employee Review

1.0
2 Jan 2024
Recommend
CEO approval
Business outlook

Pros

A few brilliant consultants/researchers left

Cons

The old CEO, Adam Palser, was liked. But he bought some companies that didn't pan out under him and was essentially fired. These M&A deals were disasters in their own right. The company had COVID growth that didn't last because of cheap money, crypto, and whatnot. That bubble burst. This was the NCC of the past. In my book, the board itself is weak and incompetent. They hired a new CEO named Mike Madison. No one outside of the UK likes this guy. The guy has zero charisma. He came from Big 4 accounting. That's all you need to know. A pure bean counter with no vision. He hired a CFO named Guy Ellis, who also seems inexperienced. Basically, everyone in the USA left like EVERYONE. Once full, offices are now empty. And if people still work at NCC, they are looking for a new job and haven't found the fit yet. I wouldn't recommend working at NCC or even investing in them. The company is all but dead. They are basically offshoring all of their work to the Philippines office. The offices in the US are empty now because of one giant round of layoffs and more quiet layoffs. Even the layoffs were done without planning. Basically, the management of NCC is inexperienced all around, and it shows everywhere. Especially what happened is the people who were laid off were hired by other companies, and they then hired NCC employees or "friends". Essentially, the "party" moved. NCC is a shell of its former self. I also would say they have serious trouble in all business areas. I don't see them dedicated to the USA as previously done in the past. The company is now just a subsidiary of the UK with no support. The US employees hate it here, and employee morale is very low. The company has made many high-level executive hires. Still, its support staff's ability to carry out tasks needs to be improved. NCC is just a pig with lipstick. Nothing behind it anymore. Go check LinkedIn. Type in NCC Group. You will see a list of gold icons. Most long-term employees are leaving. Only people here see new hires with little real-world experience. It's all for the show. NCC used to have a fun start-up culture. Now, the culture is more of a law firm with the problems of a start-up. It has regressed to that level. Its reputation in the USA is not as excellent as it used to be.

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NCC Group Response
2y
Thank you for sharing your detailed perspective on your experience with NCC Group. We value your feedback and take your concerns seriously. It's disheartening to hear about the challenges you've outlined, particularly regarding the departure of talent and the perceived errors under the previous CEO's tenure. We understand that such upheavals can significantly impact employee morale and culture. Regarding your impressions of the current leadership, we appreciate your candid assessment. While we strive for transparency and effectiveness in our leadership transitions, we acknowledge that perceptions may vary, and we're committed to continuous improvement in this area. We recognise the importance of maintaining a positive and supportive work environment for all employees, regardless of location, and will take your feedback on board as we evaluate our location strategy moving forward. Your observations about the company's reputation and culture are duly noted. We recognise that maintaining a positive organisational culture is vital for employee satisfaction and productivity. We're committed to fostering an environment where all employees feel valued, engaged, and supported in their roles. Thank you once again for taking the time to share your feedback. We are committed to listening, learning, and taking action to improve for all our colleagues; past, present, and future.

Explore other reviews about NCC Group

5.0
7 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great upside, communication and leadership. Pay is great as well.

Cons

None at the moment to be honest.

avatar
NCC Group Response
1y
Thank you for your feedback! We’re delighted to hear that you’re enjoying your experience with us at NCC Group and appreciate the leadership, communication, and growth opportunities we aim to provide. It’s also great to know that you value the compensation we offer. We’re committed to maintaining this positive momentum and continuing to support our team’s success. If you have suggestions or feedback, please don’t hesitate to share—we always welcome ways to improve. Thank you for being a valued part of our team!
2.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good 401k match, decent health benefits and bonus.

Cons

Lack of transparency from management, U.S. offices a thing of the past.. The company was once a powerhouse filled with top minds across the cyber & technology field, they're few and far between now.

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