5.0
20 Apr 2026
Current employee, more than 10 years
Colombo, Western
Recommend
CEO approval
Business outlook
Pros
Supportive and collaborative team environment Good exposure to enterprise IT systems and global users Opportunity to work with modern tools and technologies Strong focus on process, compliance, and security Stable work environment with clear responsibilities Good learning opportunities for IT support and infrastructure Friendly work culture and approachable management
Cons
Workload can be high during peak periods Processes can be rigid and approval-based Limited flexibility due to compliance requirements Some tasks are repetitive in support roles Career progression can be slow in certain teams