Lovely place to get spat on - Sales Consultant NEXT Employee Review

2.0
15 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Some of the staff that work at next are absolutely lovely people 25% Employee card Really nice customers Good if you want to stand around all night not doing anything. And I mean, doing nothing because EVERYTHING has already been done. (mainly happens between 7PM-8PM).

Cons

Management is absolutely awful. The managers will be super super patronising towards you Opens until 8pm, so boring when no customers shop at that time anyway (especially Saturday!!) They'll get rid of you as fast as you can if they're doing badly money wise. Crap overplayed music. sales opens super early on boxing day - what even is the point. If you're new, you're expected to know exactly what to do without guidance from management or teamleaders. They use you and abuse use. They lie about clothing allowance - states in the contract that you're entitled a clothing allowance - in my experience of working there I was promised a clothing allowance but "the system messed up" although, longer working employees did get their clothing allowance. Makes no sense. A week later they told me that they couldn't keep me on due to them thinking "there would be no customers" nonsense. Management will not do what it states you're entitled to on the contract you're given. You wont get entitled contracted hours, you will get significantly less or significantly more - resulting in uncontracted days in which you have to work - no excuses. - A fault on managements end. Next rarely pick up the office phone - meaning that if you're sick or unwell you'll be stuck on the phone trying to get through for up to an hour and before you know it, it's 10:01 and you're in trouble which can result in disciplinary.

Explore other reviews about NEXT

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Money is super good always

Cons

This does not let me do less than 5 words

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

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