12 Nov 2024
NEXT Response
1yThank you for taking the time to share your candid feedback. We’re pleased to hear that you found your colleagues enjoyable to work with, as fostering a positive team environment is something we take pride in.
We’re genuinely sorry to hear that other aspects of your experience have not met your expectations. Your concerns regarding management, shift patterns, holiday requests, and pay are important and highlight areas where we need to improve. We take feedback like yours seriously and are committed to making meaningful changes to ensure a better experience for our team members.
If you’re comfortable, we encourage you to share more details directly with HR or through our internal feedback channels so we can better understand and address these issues. We’re committed to listening and improving.
Thank you again for your feedback and for being a part of the NEXT team.