Great Pay but Mentally Draining - Licensed Account Representative NJM Insurance Employee Review

Back to back phone calls with little breaks; can be very stressful starting off new; multiple times wanting to quit, and is completely mentally draining, am looking for new jobs that are less draining; not much room for Monday through Friday shifts; UW tend to have attitudes as well as Billing department; Many customer complaints about Claims department with adjusters not getting back to customers in timely manner and FNOL reps not being able to answer basic claims questions, there are multiple times where a customer will get transferred to FNOL due to PL reps not being able to answer certain questions and they get transferred right back to us