25 Sept 2025
Anonymous employee
NSPCC Response
7moHi,
Thank you for taking the time to share your feedback. I’m really pleased to hear that you valued our work with young people and had a positive experience with your colleagues—that’s so important to us.
I also appreciate your honesty about the challenges you faced, particularly around workload and flexibility. You're right that we place a strong emphasis on being there for as many children as possible, while also striving to maintain a high-quality service. It’s disappointing to hear that you felt deskilled at times, and I’d really welcome the opportunity to explore this further with you.
If you're open to it, I’d welcome hearing more about your experience and any ideas you have for improving the support we offer to frontline practitioners. Please feel free to contact me at sfriel@nspcc.org.uk, and we can arrange a time to talk.
Thanks again,
Shaun