Can be rewarding - Customer Service Associate NTB Employee Review

4.0
11 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Good position for someone that has personality and people skills Company shows recognition to employees who work hard Pay scale is very competitive based on experience

Cons

Can be overwhelming at times if you can’t handle multiple customers at once

Explore other reviews about NTB

5.0
13 May 2025
Recommend
CEO approval
Business outlook

Pros

NTB is a well organized machine

Cons

I have no Cons to disclose today.

1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Free toilet paper in the bathroom

Cons

Low pay, overworked management, under valued, pushy tactics to sell, long hours, unpaid breaks, no real room for advancement, incompetent higher up management, big disconnect between customers and company, unrealistic standards, unrewarding bonuses and rewards, toxic work environments, unresponsive and unreliable HR, unreliable operating system, favoritism.

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