Pros
When NantHealth acquired NaviNet one year ago, the CEO came out and gave a moving and inspiring speech on how NantHealth was going to transform the way cancer is treated. We learned about genomics and proteomics and "killer T-cells" and a lot of topics that were exciting to people who were used to the more mundane aspects of healthcare. He said that he had been acquiring a number of companies that would help him realize his vision and that we were the "last piece in the puzzle."
Cons
Since NaviNet was acquired, there has been radio silence from the corporate office, and one year later we still don't understand how we fit with the rest of the company. The CEO has a corner office in our building, but I don't think he has ever set foot in it. The president came out once for an unannounced visit over the summer and conducted a Q&A session in which he did not answer a single question. The much loved former NaviNet CEO, by contrast, was very open and forthcoming, and when he announced he would be staying with NantHealth and helping to integrate the various NantHealth acquisitions, he received a standing ovation. He said that one of things NantHealth valued about NaviNet was our corporate culture and that he had been asked to help spread that spirit across the organization. But a few short weeks later, he announced he was leaving. In retrospect, perhaps he was not able to bend the ear of those who call the shots. Under our old CEO, we had monthly town hall meetings where he would talk about how our company was doing, what sales prospects we had in the pipeline, and which way development was headed. He would also single out one or more teams or individuals who were doing great things and take time to recognize their accomplishments. We also had weekly meetings hosted by product management, where we were told about new product features and plans for future development. We always felt involved and in the loop and that this was our company. But in the new world, town hall meetings became few and far between, and product forums were stopped altogether. Instead of real information, we were just told to "stay the course" or "keep doing what you're doing." But tight reins on spending and hiring at the corporate office made it difficult to make even routine purchases and entry-level hires. As more and more power was wrested away from "the provinces," it because harder and harder to get things done. In addition to our old CEO, one of the people who helped make NaviNet one of the Boston Globe's Top Places to Work three years in a row was the head of Human Resources, and he was also not retained. Just a few of the perks we have lost include the company-wide summer outing, the annual open enrollment benefits fair, early release on the day before holidays, early release Fridays in August, fresh fruit on Mondays, monthly birthday cupcakes, company-sponsored Beer Friday, chair massages, Difference Committee (charitable committee). We still have a few things, like Pizza Friday and the biweekly exercise program, but most of the other activities (Waffle Thursday, summer softball, Toys for Tots drive, etc.) all come from the grass roots. When the people who organize these activities leave, they will disappear, too. Also, we had good vacation benefits and were actually encouraged to use our time. Most of the current "Human Capital" team are faceless to us and work out of some distant office we know not where. Recently we got an email from them saying NantHealth has a goal to become a "Best Place to Work" by 2018, but the email came from a generic email account, not even a real person. All we are asking for is a little real information and real attention from real people, but we are not getting that. In the meantime, we have lost a lot of smart and talented people to attrition and most have not been replaced. When the first few people left, I chalked it up to a good economy. ("I wasn't looking, but this job fell in my lap.") But now many of the people who leave do not even have new jobs lined up. They are just leaving. People used to put in long hours here because there was a lot of work to do and because they were enthusiastic about doing it, but now the place is like a ghost town after 5:00. It feels like the new company wants us to work hard, but they give us no incentives to do so. I am still here because I like the people who remain and I want to be part of the fight against cancer, but things need to change in a hurry or the last vestiges of NaviNet will be gone.