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Naperville Public Library

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Great coworkers! - Customer Services Assistant II Naperville Public Library Employee Review

5.0
20 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Coworkers!, Getting to meet so many patrons on a daily basis, Work felt worthwhile, shelving and scanning books was enjoyable.

Cons

Rotating schedule can make it a little hard to schedule appointments/life events ahead of time.

Explore other reviews about Naperville Public Library

5.0
4 July 2025
Recommend
CEO approval
Business outlook

Pros

I had a great experience working here. I've since worked for 5 other libraries and some were ok and some were absolutely hostile. Out of all the libraries I worked in, NPL was the one that seriously actually cared about its disabled employees. They had an awesome HR department. I wish I never left that job! I am in Arizona now and libraries here are just not the same. I had an amazing time working there doing the puppet shows and working with such incredibly talented staff, and I loved decorating the library!

Cons

I have to enter 5 words but I can't honestly think of a whole lot.

5.0
20 June 2025
Recommend
CEO approval
Business outlook

Pros

NPL is ranked as one of the best libraries in the nation in its budget area. The pay is competitive for library work. There are excellent benefits including an ample pto package. The culture of the library is great, and the community absolutely loves the library.

Cons

As one of the best libraries in the country, performance expectations are higher, and getting hired or promoted can be more challenging than at other libraries.

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