employer cover photo
employer logo
employer logo

Nationstar Mortgage

Now known as Mr. Cooper

Is this your company?

Horrible - Loan Modification Specialist, Senior - Underwriter Nationstar Mortgage Employee Review

1.0
19 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Pay was okay for a new college grad. The environment is pretty relaxed depending on you management.

Cons

Management expected the most from its team but didn't want to provide enough training. However when mistakes we're made they jumped down your throat and handed out infractions like a store handing out beverages. I only worked there for a year and I saw so many unethical, unprofessional, and illegal things go on at that place. There were so many conflict of interest situations where management and there supervisors were best friends so when you had a problem with management there was no where to turn. You couldn't even turned to HR because they were even smart even to cover there tracks and befriend Human Resources. I was in the Centralized Mod dept. and I was under the worst management ever. My manager was very disrespectful, crooked, and unprofessional. This is a place you should not look to work at for a long time. And never trust anyone there. Company is also very ghetto!!

Explore other reviews about Nationstar Mortgage

5.0
15 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Great pay, great team lead. Lots of lunches brought in. If you are willing to put in the effort, you will earn the rewards. Great insurance benefits.

Cons

Lots of outbound calls and often customers are upset that you called.

3.0
21 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nationstar continues to grow quickly and usually makes money---difficult traits to find in many companies these days. However, as Ocwen (chief competitor) has mostly collapsed, many of its upper and executive leadership (and assets) have come to Nationstar especially via Robert Stiles, the CFO (an Ocwen alum). Other pros: Decent work life balance, office location, benefits (anything less than 3 weeks vacation is a crime now), and a couple of teams within Nationstar are absolutely stellar (although people continue to leave). Jay Bray is a fantastic CEO and deserves much better than Ocwen alums Robert Stiles, Rich Delgado, Michael Antonishak, etc. In fact, Jay Bray is perhaps the most skilled (yet unlucky in terms of his former Ocwen lieutenants) executive leaders that I've ever worked for.

Cons

Finance and accounting staff continue to depart at a record pace, not only as lawsuits pile up due to Nationstar's handling of its recent new stock offering, but because most sense the company is dangerous. Its majority owner, Fortress, abuses its position with Nationstar regularly in financial matters, and this only complicates operations within Nationstar itself. Yes, there will continue to be many jobs available in finance and accounting at Nationstar that pay appropriately (although at the moment, so many new faces have settled in that it will likely take 6+ months for the next exodus). But be profoundly wary.

8
See reviews by: Helpful|Rating|Date|All