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Nationwide Building Society

Engaged employer

Meh - Customer Service Representative Nationwide Building Society Employee Review

3.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good pension Can buy/sell holidays Good parental leave policy Health insurance Annual bonus

Cons

High responsibility for poor pay Poor advancement opportunities in branch network Role is very sales based - you won't get your bonus if you aren't pushing products on people Weekend working Staffing is poor so when life happens and you are inevitably unwell or have caring responsibilities you feel pressured to come to work Depending what branch you work in the atmosphere can be a bit toxic

Explore other reviews about Nationwide Building Society

5.0
13 Mar 2023
Recommend
CEO approval
Business outlook

Pros

flexible friendly warm nice and team spirit

Cons

no cons really good company loved

3.0
9 June 2025
Recommend
CEO approval
Business outlook

Pros

Good training and onboarding Good culture

Cons

Nothing comes to mind. It’s a big company so moving up the chain is harder.

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