Fantastic Product, faulty leadership - Account Executive Navan Employee Review

1.0
13 May 2021
Recommend
CEO approval
Business outlook

Pros

Product is amazing. Full stop you’re hard pressed to find a better product market fit and product as far ahead of the competitor set than at TripActions.

Cons

When will travel restart. Competition pricing confuses buyers. Program managers are usually very low level and risk adverse. Leadership seems unaware and/or not compassionate to market challenges. If you care about diversity the head of dei is just a friend of ceo and since his hiring all but one African American remains in the sales organization. He just promotes his personal brand but does nothing truly in the lane of dei.

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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