Laughable that Navan made it on BuiltIn's best places to work - Account Manager Navan Employee Review

1.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

- The travel and expense platform are changing the landscape and raising the bar for legacy providers in the space - You will learn a ton about corporate travel and expense in a short amount of time. Drinking from a fire hose. - Smart colleagues, great people to trauma bond with

Cons

I worked with numerous managers at the company and my experience was the same across the board: - First time managers across the company, only know how to micromanage and do not level up their team or advocate for employee promotions. - Mangers only collect the information they need to pass up the line from their direct reports to make themselves look good and don't know how or don't have the bandwidth to invest time to their team. - Negative work environment, Navan is known for being a mess of a company with ever-changing processes and re-orgs and the employees aren't afraid to express their dislike for working there. This makes it a toxic environment. - CEO makes decisions on whim that make little to no business sense. He'll read a book and come in the next week with a rebrand or re-org because he was 'inspired'. - Quiet layoffs throughout the year, no one feels they have job security. Even the most tenured of employees. You are just a number. - Teams across the company are overworked and underappreciated (maxed out bandwidth)

Explore other reviews about Navan

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

See reviews by: Helpful|Rating|Date|All