Great company to work for with strong values and investment in optimal customer service - Receptionist for Salon & Barber Shop Navy Exchange Employee Review

4.0
24 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Very customer oriented. Freedom to make executive decisions in certain customer situations. I felt appreciated and valued as an employee where I worked. The other employees were great too. Loved my job!

Cons

Working for other departments was a horrendous experience. As a cashier they try to micro-manage you to the point where you just want to break down and cry. They are all about team work yet the supervisors like to play the power card and barely acknowledge you as a human being. However, as a receptionist in the beauty salon and Spa everything was different. No complaints there :)

Explore other reviews about Navy Exchange

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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