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      Ncontracts

      Engaged employer

      Ncontracts reviews

      Horrendous Leadership, Toxic "Team" Culture, Low Pay - Account Executive Ncontracts Employee Review

      1.0
      26 Dec 2024
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Offered remote work and decent benefits

      Cons

      My time at Ncontracts was far from what I had hoped for. As a salesperson, I struggled to succeed due to a lack of proper training and minimal product support. The software itself, while potentially valuable, was often difficult to sell because of its frequent bugs and limitations. This made it hard to build trust with clients, and I found myself constantly apologizing for the product’s shortcomings. The leadership team was distant and out of touch with the realities of the sales process. There was little to no communication, and my feedback, along with that of my colleagues, was rarely considered. The company's sales targets were unrealistic, with little support or guidance on how to achieve them. It felt like management was more interested in pushing numbers than in providing the tools or motivation necessary for success. The culture at Ncontracts was toxic, with high turnover and a competitive, often cutthroat atmosphere. There was no sense of camaraderie or teamwork — instead, it felt like everyone was left to fend for themselves. The lack of clear career advancement paths and opportunities for growth was another major downside. After a while, I began to feel stagnant, as there were no incentives for improving my skill set or advancing in the company. Unfortunately, my experience at Ncontracts was frustrating, and I wouldn't recommend it to others looking for a positive, supportive work environment.

      avatar
      Ncontracts Response
      1y
      Thank you for sharing your perspective. We are genuinely sorry to hear that your experience did not align with your expectations. We’re proud of our best-in-class product, as demonstrated by our exceptional customer NPS score. With more than 20 sales reps on their way to President’s Club this year, it is no surprise that we have just completed our strongest sales year yet. Our incredibly engaged sales team, who participated in our recent culture survey at a rate of 98%, specifically highlighted their trust in management and acknowledged that they can see themselves remaining at Ncontracts in the coming years. They also commented about having high confidence in the senior leadership team. Another important point of view to share is that on Repvue.com (a sales-only review site), Ncontracts has a company rating of 86+%, which places us in the top 10% of companies rated. Our Sales Center of Excellence plays a key role in offering continuous training and comprehensive product knowledge to ensure smooth onboarding and ongoing development. Additionally, we host two 3-day, company-wide events each year that focus on skill-building, team bonding, and of course, fun! We continuously strive to provide our team with the resources and support they need to succeed. Our significant investments in tools and resources designed to make our BDRs and AEs more efficient and effective in their roles is a key part of our strategy. Thank you for sharing your feedback. We value input from all team members, past and present, as it helps us continue to grow and improve. We wish you success in finding a workplace that aligns with your goals and aspirations.

      Explore other reviews about Ncontracts

      5.0
      12 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Growth opportunities, great culture, leadership that invests in people, talented co workers, a company that values your work/life/family balance. I’ve been with Ncontracts for four years, and it has been one of the best professional decisions I’ve made. I joined as a Business Development Representative and have since grown into an Account Executive role. Throughout that journey, I’ve been consistently supported by leaders and colleagues who genuinely care about employee development and success. The culture is collaborative, fast-paced, and centered around helping both employees and customers succeed. Leadership is approachable, transparent, and willing to invest in training and career growth. If you’re willing to work hard and take ownership of your career, there are real opportunities to advance. Ncontracts is committed to continuous improvement and listening to employee feedback. Would absolutely recommend Ncontracts to anyone looking for a company where they can grow and make an impact.

      Cons

      A fast-paced environment isn’t always for everyone; success requires initiative and self-motivation in a remote environment.

      3.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good people, most colleagues are genuinely helpful and easy to work with. - Flexible work environment with good work-life balance. - Unlimited PTO and decent benefits. - Direct management within teams is generally strong and supportive. - Good opportunity to learn because employees often wear multiple hats. - If you are proactive and independent, you can gain experience quickly.

      Cons

      - Leadership lacks clear long-term strategic direction. - Product positioning, launches, and messaging often feel reactive instead of planned. - Priorities change frequently with little notice. - Communication between leadership and operational teams is inconsistent. - Last-minute changes create unnecessary stress and make execution difficult. - Departments often operate in silos instead of working toward shared company goals. - Compensation is below market for the level of responsibility expected. - Merit increases and bonuses are very limited. - Leadership can be overly involved in day-to-day execution while being disconnected from operational realities.

      avatar
      Ncontracts Response
      3w
      Thank you for this feedback. The themes you raised around planning, cross-functional collaboration, and communication between leadership and operational teams are ones we take seriously, and we want you to know they are not falling on deaf ears. We have been actively working to reduce silos and improve how information flows across the organization. That work is ongoing for the past several months and we know it does not always feel fast enough from the inside. On the marketing and go-to-market side specifically, we have made some meaningful changes in recent weeks that we believe will bring more structure, clearer ownership, and better coordination between strategy and execution. On compensation, we do our best to ensure pay is competitive and reflective of contribution. We completed a full company-wide salary review this spring, and while we understand that not every outcome feels right from an individual perspective, our intent is always to recognize and reward strong performance. We appreciate that you see the good in/enjoy your colleagues and in the flexibility this environment offers. That matters, and so does the rest of what you shared. Change is happening and we want our people to be part of it. We encourage you to stay curious, ask questions, and reach out to your manager, an ELT member, or HR anytime you want to dig into specifics or share ideas.
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