Toxic culture & burnout! - Anonymous employee Neighborly® Employee Review

1.0
22 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still some really nice people who work there and who seem to truly care about the company, the culture, and team environment. Many of them still carry the positive spirit of the previous CEO and leadership team.

Cons

The new executive team has adopted what feels like the most profound Us vs. the little people mentality. The CEO likes to paint a picture of “Joe Working Man” who faced great poverty and adversity growing up which fuels his current approach to leadership, which would be fine if he (and the rest of the c suite team) weren’t living in luxury while those of us on the front lines work long hours coming home exhausted from burnout weren’t barely scraping by on extremely low wages. They also regularly promote sycophants who are gifted at perpetuating the negativity, extreme burnout and dangerously toxic culture. Many long-time employees have been forced to leave due to health-related issues stemming from the high demands from the leaders, general low respect, and barely livable wages.

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Neighborly® Response
7mo
Thank you for sharing your feedback. We recognize that leadership transitions can create challenges, and we are committed to strengthening communication and alignment across the organization. We take concerns around workload, balance, and compensation seriously and continue to review these areas as part of our ongoing efforts to support our associates and ensure long-term growth. While we may not always get it right, we remain focused on improving and building a workplace grounded in accountability, respect, and performance. We appreciate your contributions and wish you the best moving forward. In the spirit of transparency and accessibility, core values of our leadership team, we would welcome the opportunity to connect and better understand your experience. If you're open to a conversation, please reach out to us at people.services@nbly.com. We're here to listen and learn.

Explore other reviews about Neighborly®

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great collaborative culture with supportive colleagues and approachable leadership. The treasury team encourages learning and provides hands-on exposure to real operational processes. There is a strong emphasis on accuracy, accountability, and teamwork. Management is open to questions and feedback, which makes it easier for new employees to grow and adapt. Overall, a stable and professional work environment with opportunities to develop both technical and analytical skills.

Cons

As the company continues to grow, some processes are still evolving, which occasionally requires adaptability. However, leadership is responsive to feedback and continuously works on improvements.

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Neighborly® Response
1mo
Thank you for taking the time to share such detailed feedback about your experience at Neighborly®. We’re glad to hear that you’ve found the culture collaborative and supportive, and that the treasury team has provided meaningful learning opportunities and hands-on exposure to real operational work. We appreciate your recognition of our emphasis on accuracy, accountability, teamwork, and open communication. These are important to how we operate and support employee growth. As we continue to grow, we acknowledge that some processes are still evolving, and we value the adaptability and feedback of our team members during that growth. Thank you as well for your advice to management. We agree that continued investment in process documentation and cross-team communication is essential, and we remain committed to strengthening these areas while preserving the strong culture you described. We appreciate your contributions and wish you continued success in your career.
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