Complete Bait and Switch - Customer Success Neighborly® Employee Review

1.0
19 May 2024
Recommend
CEO approval
Business outlook

Pros

Starting salary adequate, remote first

Cons

All POC should be wary of this place. 98% white and if you are any other color your actions will be scrutinized heavier than your white counterparts. Zero work life balance although wfh. Meetings take up 70% of workday making it impossible to complete tasks. Job market is rough so I will not be leaving until I land a new role but my bags are packed.

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Neighborly® Response
2y
Thank you for bringing these concerns to our attention. Your feedback is invaluable in helping us create a better work environment for our employees. We remain committed to fostering a positive and supportive workplace culture, and we appreciate your dedication and contributions to Neighborly. We encourage you to reach out to your manager or an HR representative to discuss any further concerns or suggestions you may have.

Explore other reviews about Neighborly®

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
4d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teams, cordial Executives and leadership

Cons

Expectations too high, micro managing, no long term vision, salary for hours worked horrible. No work life balance

1
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Neighborly® Response
4d
Thank you for sharing your feedback and for recognizing the strength of our teams and leadership. We're glad to hear you had positive experiences with your colleagues and executive team during your time with Neighborly. We understand that expectations, workload, compensation, and work-life balance play an important role in the associate experience. We take feedback like this seriously and continually evaluate how we support our teams, communicate expectations, and ensure our compensation and benefits programs remain competitive and aligned with the needs of our associates. We appreciate your contributions to Neighborly and thank you for taking the time to share your perspective. We wish you all the best in your future endeavors.
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