Don’t work here. Katy/ Houston NW , TX - HVAC Service Technician Neighborly® Employee Review

1.0
8 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Taking the van home, company provided cell phone, and that’s about it

Cons

Pay is terrible, unnecessary amount of meetings they claim it’s tech training but when the topic of discussion is my bosses next hunting trip I don’t see the benefit. They care more about the Google reviews than the service provided

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Neighborly® Response
1y
Thank you for sharing your feedback. We want to clarify that this review appears to reflect the experience of an employee working for an independently owned and operated franchise within the Neighborly network, rather than for Neighborly corporate itself. While each franchise is responsible for its own hiring, compensation, and management practices, we do take all feedback seriously and encourage franchise owners to foster respectful, supportive, and growth-oriented environments for their teams. We’re sorry to hear that your experience hasn’t met expectations, particularly regarding compensation, communication, and training. We encourage you to share your concerns directly with your franchise leadership or through any internal feedback channels available to you. Open dialogue is essential to improving workplace culture and ensuring team members feel valued and heard. Thank you again for your input—it helps highlight areas where both franchise owners and the broader Neighborly community can strive to do better.

Explore other reviews about Neighborly®

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
4d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teams, cordial Executives and leadership

Cons

Expectations too high, micro managing, no long term vision, salary for hours worked horrible. No work life balance

1
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Neighborly® Response
4d
Thank you for sharing your feedback and for recognizing the strength of our teams and leadership. We're glad to hear you had positive experiences with your colleagues and executive team during your time with Neighborly. We understand that expectations, workload, compensation, and work-life balance play an important role in the associate experience. We take feedback like this seriously and continually evaluate how we support our teams, communicate expectations, and ensure our compensation and benefits programs remain competitive and aligned with the needs of our associates. We appreciate your contributions to Neighborly and thank you for taking the time to share your perspective. We wish you all the best in your future endeavors.
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