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Neo Insurance Solutions

Is this your company?

The absolute worst - Customer Service Representative Neo Insurance Solutions Employee Review

1.0
13 July 2022
Recommend
CEO approval
Business outlook

Pros

None that come to mind

Cons

A nightmare dealing with upset customers who just want to cancel because of being lied to by the agents

Explore other reviews about Neo Insurance Solutions

5.0
16 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Great Management Team All employees are helpful and respectful Hands-on & excellent opportunity to shine with projects Empowered to establish best practices without red tape High Growth Company Excellent Benefits Hybrid Work Environment

Cons

The office's location can be better.

4.0
26 Jan 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have worked at Neo for almost a year and amazed at how well the organization is structured and operates. It's a small team with a lot of impactful participants that I am proud to work with. The executive team has a solid strategic vision of who they are and where they need to be to maximize success, not only for the company but to all the employees supporting the objectives and every partner that onboards with Neo. Everyone does a remarkable job at partnering and doing the right thing with all parties involved. I have worked in several industries, small and large, for over 25 years and to be part of an organization with so many challenging and rewarding assignments is why I joined the company. The management team is thoughtful with every action they take. They balance the commercial rewards of the actions against the impact it has to the organization and the people involved. It's a leadership style that is not easily deployed elsewhere.

Cons

Being in the heart of downtown Miami has its challenges at times with traffic and commuting and isn't central to where most employees commute from. The direction the company is heading is exciting and the work to fulfill those objectives are rewarding. However, with so many moving parts, and constant shift in priorities, it’s at times challenging to deliver world class results with such a lean team.

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