Good place - Store Manager Nescafe Employee Review

Good people, but they leave to mexico

Life work balance not good

Franchise Manager Nescafe International - Manchester, NH - September 2001 to June 2004 Employer: Nescafe International Manchester, NH, 03103 Manchester Boston Regional Airport (MHT Job Description: Nescafe International Cafe Representative:(Opening & Closing Management) Aimed towards serving all customers with made to order products, providing a friendly and welcoming atmosphere for patrons, along with making sure accuracy and speed of said products being sold are up to Nescafe International standards, twice weekly conducting the product inventory ordering (from three different vendors), invoice filing /along with certain delivery cash pay-outs, unloading and verifying all truck deliveries from security loading dock, cashing out drawers/replacing newly counted down drawers from the safe (then using drawer change receipt to log into the back office computer for each individual shift) Along with opening this franchise; memorizing & training the initial 6 store employees for the opening/newly hired employees our 30 different coffee and alike beverage menu that offers a wide variety of recipes/made to order. Along with opening this franchise each employee including myself had to take a mandatory FAA mid level course in order to obtain security clearance for our second location within the secured side of the airport. Our second location was a smaller Nescafe kiosk just past the TSA security portion of the airport. As well as making sure all employees were certified within first 30 days of employment.

Working very tiresome, long shifts for weeks at a time. It was very challenging despite background checking and drug testing that money kept disappearing. I installed 10 globe wifi controlled live feed camers; because you just didn't have a clue what / who certain people were capable of doing anymore. I felt glued to seeing both the secured side and unsecured personal video feeds from the moment I got home from work. I put in almost 9 years into this franchise, made myself a great team player workers afraid being thrown under the bus prior. Live and learn, and learn from those experiences.