Nice place to work - Customer Service Representative Nespresso Employee Review

4.0
11 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Nice work environment, nice people

Cons

Needs better work life balance

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Nespresso Response
3y
Dear Former Customer Service Representative, I’m happy to read you found Nespresso to be a “nice work environment” with “nice people.” I couldn’t agree with you more. Our people are what make Nespresso a great place to work. You mention work-life balance – at Nespresso, we offer flexible scheduling as a way to actively promote and implement ways of working to better support work-life balance. Please don’t hesitate to reach out if you ever have ideas on ways in which we can improve on this or any other topics. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
13h
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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