OK and tried to take care of employees - Gig Brand Ambassador Nespresso Employee Review

3.0
28 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Transparent, friendly, responsive, good IT support

Cons

Low pay rate, exposure situation in stores, lack of control over store partners

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Nespresso Response
3y
Dear Former Employee, I am so pleased to read you found Nespresso to be “transparent, friendly and responsive” these are all things we strive for on a daily basis. I believe our people, yourself included, are what make Nespresso great. Regarding your comment on pay, at Nespresso we are proud to offer our employees competitive compensation and a benefits package which is regularly reviewed against marketplace trends. “Good IT support” is certainly an area we continue to make strides in, and we are doubling down on that effort with our recently launched global digital transformation initiative. I would like to better understand your comments about the store environment and partners. If you would like to discuss these, or any other comments further, I encourage you to reach out to me directly. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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