Was great then went downhill - Sales Nespresso Employee Review

2.0
29 June 2023
Recommend
CEO approval
Business outlook

Pros

Fair pay employer, Great brand,

Cons

Discriminatory towards minority groups. Not LGBT+ or Singles friendly. Benefits are heavily tilted towards couple with children. Experience with SG Local HR is terrible. To survive here you have to be mute and let the wave bring you, don’t try to ride the wave. During last CEO coffee talk visit, we were told not to attend. Was it to prevent us from speaking up? When is the last time you have had an employee satisfaction survey? Don’t ask me to speak to my line managers or HR. They are most often the root of the problem.

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Nespresso Response
2y
Hello Colleague, Thank you for your feedback. While it is good to hear you appreciated how the payment system is managed at Nespresso, as well as it's brand management, it is disappointing to read your following comments. We invest a great deal in our people, teams and organization to have the right caring culture where people respect, help, and inspire each other to succeed. Any kind of discrimination has absolutely no place in our company. At Nespresso, we believe that everyone can be empowered and make a difference with diverse workforces. That’s how we work and grow together. We are a company with strong values and culture, which cares for our people. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Wishing you well. Thank you.

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5.0
27 May 2026
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Pros

Great Amazing Awesome This is stupid

Cons

Bad I hate that I have to types something. Out just show me what I want to see

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Coffee credit Quarterly bonus Company Christmas party

Cons

AI Scheduling, 25 year old computer system

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Nespresso Response
2d
Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
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