Disjointed and toxic - Anonymous employee Nespresso Employee Review

2.0
12 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quarterly coffee credit, pay and benefits.

Cons

Upper management and corporate expectations are absurd. Antiquated POS system makes the customer and employee journeys stressful. HR department is run by amateurs who create a hostile and unpredictable work environment. Nespresso values only apply to some. Irresponsible upper management do not understand professionalism.

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Nespresso Response
2y
Hello, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments about the quarterly coffee credit, pay, and benefits. It is great to hear that these aspects have contributed to your overall satisfaction in your position. Regarding the cons, we appreciate your sharing areas where you believe there is room for improvement. We recognize the importance of a modern and user-friendly system that enhances customer and employee experience. We prioritize a professional and inclusive work environment. Also, we are committed to providing leadership training for our employees to become experienced professionals who can effectively handle employee relations with respect and equity and create a positive workplace culture as well as drive success. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Wishing you well in your future endeavors. Thank you.

Explore other reviews about Nespresso

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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