great company - Customer Service Representative Nespresso Employee Review

5.0
14 Feb 2024
Recommend
CEO approval
Business outlook

Pros

lots of bonuses, great xmas hamper, free coffee machine, 300 caps monthly coffee allowance. big on mental health, encourages employees to bring their authentic self to work

Cons

Iv worked there for 12+ years and love it and the people.

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Nespresso Response
2y
Hello Colleague, Thank you for such a positive review. Having you as an employee for so many years has been an immense pleasure. We are happy to know that you are satisfied with our Total Rewards package, which includes various bonuses and benefits. In addition to this, thank you for recognizing our efforts in providing comfortable working conditions for everyone. At Nespresso, we care for our people, and our success is due to the meaningful contributions of many ingenious talents. It's always a delight to work with someone who is passionate and willing to grow with us. Wishing you continued success at Nespresso. Thank you.

Explore other reviews about Nespresso

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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