Great place to work but difficult targets - Coffee Specialist Nespresso Employee Review

4.0
8 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Free coffee Good work culture Treated well by the company Good bonuses Easy to sell when offers are on for customers Team are passionate about their job

Cons

No commission Stores are always closing Sometimes difficult to hit KPIs when people are only buying in small quantities No career opportunities or progression really Exhausting work - stood up/talking all day

avatar
Nespresso Response
2y
Hello, Thank you for taking the time to share your review with us. It is very important to us to create a caring and supportive atmosphere, and we are happy that you recognize this. We are also satisfied you recognized some of the various bonuses and perks we provide employees with. Regarding the cons you outlined, we are sorry that you were not fully satisfied with your experience. At Nespresso, we care about the well-being of our employees, and it is upsetting to know that you found the KPIs to be difficult, and the work exhausting. We understand the importance of setting achievable goals and strive to improve and be adaptable where it is possible. As for career progression, we are firmly committed to investing in our people’s development and growth, to nurture their aspirations within our company. Your feedback is valuable to us, as we constantly seek to improve. If you have any additional details or suggestions to share with us, we welcome you to reach out to your former local HR or management team. We wish you well with your new endeavors. Thank you.

Explore other reviews about Nespresso

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

avatar
Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

avatar
Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
See reviews by: Helpful|Rating|Date|All