A good experience - Coffee Specialist Nespresso Employee Review

4.0
22 July 2024
Recommend
CEO approval
Business outlook

Pros

You can learn about the coffe and drink a lot of that haha

Cons

It's a hard work for the customer service and in some moments the demands of people its a lot.

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Nespresso Response
1y
Hello Colleague, We appreciate you sharing your review with us. It is a pleasure to know that you have had a positive experience working at Nespresso, as we always aim to foster a welcoming environment for everyone. In addition to this it is important to us to encourage our people in their career development by providing them with a lot of various learning opportunities. As for the cons you highlighted, it is upsetting to read that you consider your job demanding. We greatly appreciate the efforts of our employees in providing quality customer service and making sure that they are well-equipped and supported. We would like to hear more from you to look into your concerns and improve our ways of working. Please feel free to contact your Manager or HR team. Wishing you continued success at Nespresso. Thank you.

Explore other reviews about Nespresso

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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