not your average retail job - Coffee Specialist Nespresso Employee Review

4.0
25 July 2024
Recommend
CEO approval
Business outlook

Pros

the benefits were great as well as the training

Cons

not prepared for the volume of customers with the current system they have. It could b overwhelming sometimes

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. We're delighted to read that you appreciate various benefits that are a part of our Total Rewards package. In addition to this, we recognize training as a vital part of career growth and are happy to support our people in their professional journey. Regarding the cons you mentioned, it's upsetting that you weren’t fully satisfied with your working experience and found it overwhelming at times. At Nespresso, we recognize the importance of maintaining a balanced workload and ensuring that our employees have adequate support to meet our business needs. Your input is essential in helping us recognize areas where improvements are needed, and we encourage you to communicate more specific concerns to your former local HR or management team. Wishing you well in your new endeavors. Thank you.

Explore other reviews about Nespresso

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
5d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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