Pros
They used to offer catered lunch? Decent health insurance? The product is the best DMS in the industry - it's sad to see the potential wasted... Mid-market+ teams are doing well.
Cons
They've been around for 20 years and they have a dominant name for mid-market+ firms, but they sleep on the potential they have. They have no autonomy to do anything different than what their private equity investors will let them do. Instead of being innovative and creative in the market space they only watch out for what their lead competitor is doing. Yawn. The actual work-life is stale as well. Chief sales leadership has the mentality of "Sales is and always will be transactional they come they go, easy to replace" regarding sales churn yet they struggle to attract and retain talent. Another old-school mentality is "the grass isn't always greener on the other side" If that's the case... show me where it's green currently? I'm not sure if he's aware of what peer companies offer and are providing in Utah's tech hub. Compensation is not competitive. Offering a remote/hybrid environment is the easiest perk to offer and that can't even be delivered. No PTO or quota relief for vacationing, no real training and/or enablement, no health/wellness benefit, no catered lunches, no career planning/competency guidelines, no advancement opportunity (okay to be fair with the rate of churn if you're decent at holding a conversation i'm sure you'll be in an AE spot but that's it. as Mid-Market/Large market folk aren't going anywhere anytime soon)