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      NetDocuments

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      NetDocuments reviews

      Growth trajectory - Senior Sales Executive NetDocuments Employee Review

      5.0
      21 Dec 2022
      Senior sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great platform, people, clients and management. Package is competitive and uncapped potential with freedom to take control of how you deliver on expectations whilst being supported by a highly skilled and credible team

      Cons

      With growth comes challenges, it’s hard but rewarding work and expect to contribute. Internal processes are improving all the time and sill have a little way to go. The investment was slow coming but is now visible.

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      5.0
      5 May 2026
      Senior engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Engineering leadership is top notch.

      Cons

      Lack of communication in the product organization and dependencies on dev ops slows teams down.

      4.0
      3 Apr 2025
      Onboarding customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Company is great and has its faults. Feel like the CS team is the only one quickly 'leveling up' but it takes a while to get ducks in a row. My experience has been pretty good, with usual frustrations. But after years in the legal industry and few years with ND, the OCSM is by far the best team I have ever worked with hands down. We are always busy but we support each other and the systems in place are pretty great, need a few fixes.

      Cons

      Executive leadership talks about making strong, well thought out decisions but maybe they're thinking a little too long. Feels like we are being talked at as I don't really feel a connection with them.

      2
      avatar
      NetDocuments Response
      1y
      Thank you for your thoughtful feedback. We're glad to hear your experience has been positive overall and that you feel supported by your team—especially within the OCSM group. We appreciate your insights around executive communication, UX challenges, and the partner training model. These are important areas, and we’re actively exploring improvements to drive clarity, streamline processes, and better support our teams. And thank you for highlighting your manager’s contributions—recognition is well deserved, and we’ll be sure that’s acknowledged. We truly value your perspective and the passion you bring to the team.
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