Decent - NOC Technician II NetFabric IT Solutions Employee Review

Netfabric is a great place to work at to get in into the IT industry. They are a hardworking team that has built a good culture of success and development for both their employees and their customers. There are issues around the edges of the company but everyone from the interns to the CEO strive everyday to make the job and environment better. This is a place where you can bring up issues to anyone in the chain of command and at least have your voice heard.

Netfabric is a fast-growing company. Sometimes it tries to grow too fast. With this fast growth comes a bunch of growing pains. Its akin to trying to drive a car while its going down the road. Sometimes you will be thrown into things you nor anyone else has any idea of and need to figure out without much guidance.

pays for your certs if youre a tech/engineer - you can say you work for a IT company.

I'm surprised there's no recent review from former sales reps - Big ship with a cardboard rudder, it's clear leadership is constantly trying to figure out what's going on. If you're in sales with no book of business, avoid this company. If you're in sales and have a book of business and they're enticing you with uncapped commission, ask previous/current AE's about their experience with commission and engineering support. There's clearly talented and smart individuals but that doesn't show because they're constantly trying to support accounts that were sold garbage contracts/not clearly scoped projects or services that weren't clearly defined or white boarded before they were sold because executives saw the contract revenue size. Is that unusual from other companies? No - but that's absolutely no excuse for it to continue to happen. It's a vicious cycle of "where's my support?" and "why did you sell this?". There's very clearly "clique" in office that separates and soils the culture. Quality and care went down year over year when early on there was an exciting prospect of future success, however that not being the case with large accounts leaving, over hiring in a saturated market with reps not hitting quota, a lot of the fun and enjoyable things about the office culture died. Being asked "why don't you know our services?" and pleading with executives to train sales on their home-grown services. Despite them committing to actually train, then neglecting that initiative quarterly then firing reps for their lack of understanding. NetFabric is a victim of themselves, poor leadership and execution surrounded by capable people that mostly care and want to do a good job. I've never been surrounded by a group of people who don't believe in the leadership when they say they will do something and despise what they say. They have tenured reps who don't care and are strictly there for a check before they get fed up with the management. There's a handful of decent leaders that aren't in executive roles that care while the rest seem defeated and waiting for the company to sell to get their share.