Great well-established UK-based software company - Software Developer NetSupport Employee Review

5.0
13 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Genuine care for employees - great benefits, flexi-time office hours, fair salary and a friendly, welcoming team. There are some new and interesting projects in the EduTech and Corporate Software fields being worked on here, as well as some already successful and established products. As a medium sized company, it gives employees an opportunity to make an impact but with more job security than a smaller startup. Response to COVID-19 has been really well handled with very minimal furloughed staff and a sensible work from home policy. There has been very little disruption in my day to day responsibilities so far all things considered.

Cons

None that I've yet encountered.

Explore other reviews about NetSupport

5.0
13 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management is great, flexible and understanding. Good benefits.

Cons

None that I can think of

2.0
6 June 2025
Recommend
CEO approval
Business outlook

Pros

Generous PTO and vacation time. Strong healthcare and dental coverage. 401(k) finally offered after years of employee requests. Work-life balance is generally respected. Supportive peers within the U.S. team.

Cons

Disconnected UK leadership lacks empathy or awareness of U.S. team morale. Below average salary and commission compensation compared to similar roles. No path for internal promotion despite years of proven performance. Fear of retaliation for voicing concerns; feedback is discouraged. Recognition is nonexistent—even top performers go unacknowledged. New leadership expected to fix everything with no internal support.

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