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Netcracker Technology

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Join NetCracker (Bangalore) as a developer at your own risk - Systems Analyst Netcracker Technology Employee Review

2.0
12 Dec 2015
Recommend
CEO approval
Business outlook

Pros

This review is for only developers who plan to join NetCracker Bangalore, 1. Work may sometimes rarely be exciting because it is brand new work that you have not experienced before. But, this excitement is short lived within less than 1 month. 2. You might interact with helpful and nice Russian/Ukraine/Bangalore people if you are lucky. 3. You may get onsite if you are very very very lucky. 4. The salary pays the bills.

Cons

1. Work can start even if proper trainings is not provided or done. 2. Sometimes, no proper documentation is found to speed up your work. 3. No domain learning. No end to end customer requirement/solution is explained to you. 4. A task is assigned to you and you should finish it even if end to end customer requirement/solution is not explained to you. 5. No team bonding. 6. No rewards/recognition/bonus for extra hours put in. 7. In the Engineering Side, the ratio of non-developers to developers is like 1:2. The company has too many leaders/managers. So, no chance of career growth/promotion. Most managers are useless because they just talk/suggest nonsense and wont provide the solution and wont code also. 8. Managers/HR/Bangalore Management are puppets to senior NetCracker management. They have zero power in the company. They just say "YES" to their boss. 9. Most managers are selfish and just want their own goals to be achieved. They dont care about subordinates’ happiness or career growth. They mostly just use their subordinates for their own personal project success. 10. There are projects that has good deadlines or tight deadlines or extremely bad “mission impossible” deadlines or you might be in on bench also. This depends on your luck on which project you work for. You might be on bench for weeks/months in a worst case scenario. 11. Most work is repetitive or boring or frustrating. 12. Some Business Analysts/Managers/Architects dont know how to plan projects accurately. So, the developers will have to slog to achieve deadlines. 13. Some Business Analysts/Managers/Architects agree to impossible customer requirements blindly. So, the developers will have to slog to achieve deadlines. 14. Some Business Analysts/Managers/Architects make design defects in the design. So, the developers will have to slog to achieve deadlines. 15. If deadlines are missed or if the tasks are not achieved, then the developer is blamed for it. 16. You are compared to the smartest Russian developers who are well trained and skilled and it is almost impossible to compete with them. Negative Feedback given by the manager is hidden from the developer. This is not debatable and the feedback is final. 17. If you have negative feedback from company for 2-3 projects, then the company will make you leave within less than a week. No job security. 18. You are expendable to the company if you are not assigned to any project. 19. For every project that you work on, you are reevaluated on performance and a feedback is given. 20. Before joining any project, there is an interview. If you fail it, then you cant join the project. 21. Because of the interview process, you can never improve your programming language skill set also. 22. This company is not suitable for 9:00 A.M. to 5:30 P.M. people. Be prepared to work extra hours into the night also to sync up with the Russian/Ukrainian time zone. 23. Most of the working days does not have work life balance. 24. Salary is just average but not great. 25. 90% of things that you learn in NetCracker is useless once you leave the company. 26. Since, there is no domain knowledge gained, no new language skills learned and no promotions/career growth, you are the exact same person when you join and leave the company. It is really really hard to crack any job interview. 27. Irrespective of your job title, whether you have 2 or 5 or 10 or 15 or 20 years IT experience, if the company wants you to code, then you have to code. You will be evaluated in it and a feedback will be given on it. 28. Irrespective of your job title or promotion, you will still continue to work as a developer and there will be no subordinates reporting to you but only additional extra expectations by manager on faster delivery dates. Your job title has zero value in the company. 29. There is many projects which has micro management on every task and sub-task. So, there will be daily tasks (sometimes with impossible deadlines) that has to be met everyday. 30. There is even micro management to even how the code is written based on some imaginary guidelines. You will be wasting time by reworking code thousands of times just to please some people and still, you might get negative feedback as they will claim you wrote the stupid code in the 1st place. 31. The company is not meant for average and below average developers. This company is meant for the selfish lone wolf who is an extremely smart coder and who is here not to make friends but to solve problems. 32. This company is not meant for fun/friends/culture but only for true professionalism in work. 33. There is no forum in NetCracker to address your concerns. 34. Zero clue as how appraisals/ratings/hikes/promotions are decided. Looks like a lottery ticket or must be Rock-paper-scissors game. 35. To get faster access to information or to get work done faster, it is good if you knew Russian. 36. Almost all the lead/managers positions available for projects in NetCracker Bangalore Office are given to Russians either from Bangalore Office or Russian Office. So basically, the lead/manager positions are taken by Russians and the Bangalore office is just stuck with the coding development. So, basically, lack of job growth opportunity irrespective of whether your job title deserves it or not. 37. Don't be surprised if people younger than you by so many years is your lead/manager and they will have no hesitation to make you work like a slave and give negative feedback if you don't perform as per their expectations (sometimes impossible expectations). 38. You will just remain a coder forever if you stay in the company. 39. Most of the Russian leads/managers prefer to work with only Russian colleagues and they are just forced to work with Bangalore team just to please senior management. So, there is always a sense that you are working in a place/project where they actually don't want you there, so you will feel alienated in some of the projects. The delivery of your work is affected if your Russian colleagues don't chat English well. 40. Since you jump from project to project, maybe, 3-6 projects in a year, it is hard to forge long-term permanent friendships because each new project is always a new team and most of the projects will not have time for any non-work interaction. So, basically, you become alienated even in your own company. 41. There is no reward for being a team player. So, finish your work first always because you will only rated based on your work only. Help others only if it helps in your feedback/ratings. This is the perfect company for selfish people. 42. Don't expect any reward for finishing work faster or achieving a deadline. They just assign the next task. So, if you finish the tasks faster; then you are just rewarded with more tasks. So, it is better to finish the task only on the final date. 43. 50% of the people in the engineering side wants to manage/lead a team but there is not enough developers in the company to delegate the work to or there is not enough projects in Bangalore Office. So, they have converted the extra managers/leads into developers or business analysts as a workaround. How will NetCracker deliver any solution if it does not have enough really experienced talented skilled developers (who do not want to lead/manage the team) in the NetCracker Bangalore Office? Because it is a known fact that nothing can be delivered to the customer without the developer. So, there is some useless people in the company who don't code but talk nonsense and just give orders/suggestions. So, there is some senior people (paid extremely high salaries) in NetCracker Bangalore who only talk but adds zero value in the company but just boss you around.

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Pros

good team, good management, interesting projects

Cons

sometimes too many business trips

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Pros

Some historical context to start with. NetCracker was built by some of the brightest graduates of its time. It used to be an extremely successful scale-up because of a combination of two factors: 1. The right moment and place: a wealthy and fast-growing telco industry needed a fresh start in their systems to roll out the infrastructure the world is using today. 2. A business model based on consultancy-style principles: hire talented graduates and unsettled perfectionists, pay them pennies, work them to death, and make a reasonable margin because of that. It worked really well. And then they lost it all due to classic leadership failures and star syndrome. Key reasons to choose NetCracker: You will meet some of the most brilliant people here and make friends for life. You will learn how to make impossible things possible, and you will learn rigorous delivery frameworks executed at a level very few companies and people in the world can match. You will also learn team-based brainstorming of subtle and bold political maneuvering. And many other advanced skills you will probably never need anywhere else. This company truly values outcomes and those who can deliver. Their survival depends on execution, so high achievers have always been valued and quickly promoted. However...

Cons

Number one bad thing you need to know (beyond working unreasonable hours for decades and learning non-transferable skills): There is a caste system. If you are 'delivery', you will never be admitted into the higher caste of western office decision makers, nor will you ever be equally paid. They will work you to death, promote you into even more impossible missions, but will never consider you at the same level, despite you owning the entire delivery process (revenue generation!) and managing teams of hundreds of people. NC operate in a highly chaotic and politically heavy environments of impossible transformation programs. They frequently commit to delivering programs that cannot be delivered, so they burn their high achievers to exhaustion and then praise a caste of politically savvy, non-tech 'managers' whose main role is not delivery but navigating the heavy corporate games of dinosaur-like or inertias telcos without any measurable outcomes. NC charge clients for software implementation, they pay you like you are doing some leisure product development, but in reality, company and tech teams at the forefront are driving painful full-scale transformations for which western-world consultants would charge $ thousands per hour. Ever heard of leadership skills? Forget about it. The entire leadership vertical has none, and no intention to develop any. (On the senior management level think of micromanagement, lack of EQ, team dysfunctions, lack of transparency, favoritism and all other toxic traits of poor leadership). Heard of things like QBRs, strategy planning, OKRs, etc.? Non-existent. Real program management or portfolio management? Non-existent. The entire workforce outside of Boston is treated like a body shop. No transparency of the company strategy. It’s both: there is no comprehensive strategy planning in place and a 'none of your business' attitude. The so-called department managers also have zero general management skills. No understanding of how to direct, plan, or execute strategy. And 90% of them don’t possess even basic people-management skills.

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