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      Overall very dissatisfied. - Web Solutions Technical Support Netfirms Employee Review

      2.0
      7 July 2010
      Web solutions technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Good for a start up job to get experience and learn how to talk to clients over phone.

      Cons

      High stress and overload of work , shift work. The clients treat you horriably and there is too much competition. Mostly copy pasted responses for customers.

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      2.0
      24 Apr 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people I was working with directly were a lot of fun, and it was the sort of job where you leave the office and your job doesn't follow you home.

      Cons

      At the management level, there was a lot of politics which sometimes boiled down to the rank and file. Lacked direction in general.

      4.0
      5 Apr 2023
      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Small workforce, very little office drama and good people

      Cons

      weekend availability is required for the job

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