It's good - Tech Support Representative Netfirms Employee Review

The people I was working with directly were a lot of fun, and it was the sort of job where you leave the office and your job doesn't follow you home.

At the management level, there was a lot of politics which sometimes boiled down to the rank and file. Lacked direction in general.

Good for a start up job to get experience and learn how to talk to clients over phone.

High stress and overload of work , shift work. The clients treat you horriably and there is too much competition. Mostly copy pasted responses for customers.