5 July 2020
Network Rail Response
5yReally do appreciate your comments and so good to hear of such a positive experience for you. There has been a lot of organisational change of late as we're working hard to remove bureaucracy and the Putting Passengers First programme is proving lots of opportunity for devolved decision making, something that we have seen really come into it's own during the COVID 19 crisis. Wishing you all the very best and thanks again for your comments.