Pros
The work itself was meaningful and impactful. Serving the homeless population and being part of efforts to improve lives was deeply rewarding. The mission gave purpose to the job, and the people we served made the challenges worthwhile.
Cons
Employees’ voices often go unheard, and there’s little to no clear direction despite high expectations. The tools and resources provided don’t match the demands of the job. Leadership can come across as dismissive or even rude. While board members benefit financially, the needs and well-being of frontline employees feel overlooked. For a company rooted in mental health, there’s a noticeable lack of care for staff’s mental health, work-life balance, and recognition.