Pros
All of the employees are great people. No drama you might see at other places. Fun events with the entire team. Good work life balance for ops team.
Cons
For ID/XD expect late nights but you'll learn a lot in a short time. For Ops there is no career trajectory for this role within the company. All ops leaves within 1.5-3 years. Management is not skilled at managing people or rewarding team members. High turnover due to poor management. The boss can be temperamental and will make it known when he's upset. It can be a hostile environment for people who are not trained at managing tough situations. Even if you have great ideas they may never come to fruition since the president of the company makes mostly all final decisions on changes. Note: Heavily focused on finance/billing over anything else. Then office management, followed by managing the CEO, followed by events.