Pros
General team mates are fantastic. The team has formed a tight trauma bond over the many challenges faced within the business. The business does offer flexibility and they are very proud of that. Hiring manages are advised to lean on that due to the financial restrictions placed on wages. I say it's 2024, flexibility is the new normal.
Cons
1. Terrible pay (15-20K less then other other MSPs in the area) 2. Terrible Communication from business leaders, often leading to miscommunication as well from middle management. 3. Staff are not supported by management 4. Siloed Operations and Business Segmentation Each office is isolated within operations, there is limited collaboration between offices, creating segmentation in offerings 5. HR Team are quite dismissive and unprofessional when raising concerns 6. Secrets... More secrets. There is no open communication, when raising questions that could result in the business being perceived in a negative manner, you are advised to be keep it to yourself and that changes are coming soon... they never come. 7. No training or development. This often comes out of your own pocket and can't be done on work time. The business has a long way to go. It's got a long 5-10 years ahead of it.