Smart and hardworking team, but pay is lacking - Customer Success Manager (CSM) Newsela Employee Review

3.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great, smart, hardworking people work here

Cons

Not paying what people are worth

Explore other reviews about Newsela

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

- Good & Talented people - Responsive to product feedback - Dynamic vision for the future - Good work/life balance - low stress culture, but driven and supportive for results

Cons

- Maybe more general to remote work, but teams can feel disconnected

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Work flexibility. Knowing you are helping students to understand what they are reading.

Cons

School-type cliques are tiresome. Little to no regard for long-time employees, many of whom were callously replaced with AI.

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