Just Say No - Customer Success NexHealth Employee Review

1.0
5 Feb 2025
Recommend
CEO approval
Business outlook

Pros

It is a job. It will allow you to pay your bills. You won't be homeless.

Cons

Three words: Don't. Do. It. Life is too short to be miserable, unappreciated, and undervalued at NexHealth. The only pro is the people you work with (and most of the gold ones are already gone). Even though they're likely overworked and burned out, they are some of the best people you'll ever meet. Don't believe the positive reviews. The company solicits them from current employees. If you are looking for any of the below, look elsewhere: - A great culture - A work/life balance - Diversity & Inclusion - Opportunities for advancement - Pay transparency Culture: There only culture here is hustle and grind. Not collaboration, not recognition, not empathy, not passion. Just hustle, grind, repeat. Until you're inevitably burnt out. Work/Life balance: if you are in a demanding position (and FYI, at a start-up, all positions are demanding) you will pull long hours. You will work nights and weekends. You will work until you're tired and then you'll work some more. The last year of consistent layoffs and terminations has exacerbated this even further. The CEO once said during a company all-hands that he gets more effort out of his employees because we're "A+ players" who do the work of 10 B/C players. I wonder if anyone has told him how badly received that statement was by literally everyone who heard it. Diversity & Inclusion: The CEO also got wind of a woman's group meeting and tried to shut it down one year, stating the company doesnt recognize ERG/Diversity groups. He also idolizes the Orange Guy's billionaire bestie, but I digress. He got a lot of backlash and agreed to do DEI training (which I'm pretty sure never happened). A few employees tried to ask for company wide DEI training at it was disregarded, this was before DEI was used to uncover people's true beliefs that "other" = unqualified. Speaking of leadership...most of them are white men. So as long as you're mediocre and you fit that aesthetic, congrats! You're halfway there. Also, speaking of diversity: Half of the company is Mormon. So if you're a woman, be prepared to be talked over and disregarded in meetings, on slack, in person, everywhere. Advancement Opportunities: see above. If you're a cis white man, you have no ceiling. You can ascend to leadership within months, weeks even. But if you're a non-white woman, a member of the lgbtq community, or a person of color - good luck! Sure you'll be told that if you work hard and "do the job you want to do" then you'll move up quickly, but it's a lie. You won't move up. You'll move mountains and take on more work than you should and then you'll look around 6 months from now, a year from now, 3 years from now...and you'll still be in the same position (or laid off). At Nexhealth, there are only three requirements for advancement: 1. Be white 2. Be a man (or a conventionally attractive white woman) 3. Be well liked Pay Transparency: the pay disparity is outrageous. 9 times out of 10, you're going to be making 20-70k less than your colleagues or the person whose role you're stepping into. And to put the icing on the cake...they told the whole company last year there wouldn't be any "cash" raises all year. Instead, you know what you got? A water bottle. Socks. Maybe a backpack if you last 4 years. Forget about a raise...bring on the ill-fitting company t-shirt! If you're lucky, you might even get laid off. 0/10, I do not recommend. For the love of God, please seek employment elsewhere.

Explore other reviews about NexHealth

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive team and collaborative working environment. From the top down, the NexHealth team works together to retool and improve the platform. Product and engineering are always asking for more ways to make customers happy and they do so by working cross functionally. My time at NexHealth has only gotten better. Startups can be tough but the community, mission and impact have made any tough times well worth it.

Cons

There have been some big changes in leadership causing some disruptions. However the every transition was handled well and a plan was communicated to the team.

4.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Career growth Strong performers had real opportunities to earn responsibility quickly. Great leadership I gained hands-on experience coaching, hiring, forecasting, building teams, and driving accountability. High-performance culture The environment pushed people to compete, improve, and produce results. Opportunity to build I was able to help create new sales motions, team structures, and playbooks from the ground up. Strong career proof points NexHealth gave me meaningful results, stories, and leadership experience that shaped my career.

Cons

High pressure Expectations were intense, especially in sales and leadership roles. Frequent change Priorities, processes, and structures often shifted quickly. Work-life balance challenges The pace and workload could be difficult to sustain. Ambiguity Leaders often had to figure things out while still being accountable for results. Burnout risk The combination of pressure, pace, and constant change could take a toll over time.

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