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      Next Level Solutions

      Engaged employer

      Next Level Solutions reviews

      Want good results? Leave the bar cart at home. - Quality Assurance Next Level Solutions Employee Review

      1.0
      7 Apr 2026
      Quality assurance
      Recommend
      CEO approval
      Business outlook

      Pros

      Develop entry level skills with real world application.

      Cons

      The company is full of liars, and I don’t mean that in a hurt or rude way but this NLS lies to its clients in how much effort managment makes behind the scenes, they lie to their employees about how stable the business is, and they lie to the general public of Springfield that they are a philanthropic based company. They’re not. They sold out Springfield employees the second it was convienent.

      avatar
      Next Level Solutions Response
      1mo
      We are glad to hear that you were able to develop your professional skills during your time with us, but we are sorry to see that you left with such a negative perspective on our leadership and culture. While we have to make difficult and unpopular decisions to ensure the long-term stability of the business, all employee feedback is taken seriously. We appreciate you sharing your observations as we continue to evaluate our internal practices and our commitment to the Springfield community. We wish you the best in your next professional chapter.

      Explore other reviews about Next Level Solutions

      5.0
      18 Mar 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The employees and leadership at NLS are hard working, generous, understanding, and look to employees to help lead the way in services provided to clients.

      Cons

      The loudest voices tend to stir the pot the most.

      avatar
      Next Level Solutions Response
      1y
      Thank you for your review and for being part of NLS over the years! We’re so glad to hear your experience has been shaped by great colleagues and leadership who are focused on collaboration and service. We also appreciate your honest perspective. Creating a positive and productive environment means continuing to listen to all voices - while also staying focused on what moves us forward as a team. Thanks again for sharing your thoughts and for all you bring to NLS.
      2.0
      12 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefit package which includes PTO

      Cons

      Upper Management only cares about themselves and doesn't listen to the employees. They don't care when someone leaves. They are promoting people into upper management that have no business being in charge not only of people but a company. They are not transparent like they claim they are and only care about certain people and are not addressing the real problems. If they would listen to their employees and fix the REAL problem, the company would succeed. They tell you to come to them and let them know what the problem is. When you do, they don't listen or do anything about it.

      2
      avatar
      Next Level Solutions Response
      2w
      Thank you for sharing your feedback. You're describing a specific pattern: you spoke up, and nothing happened. That's not a gap in our process. That's a breakdown in trust, and those don't get fixed by telling people we have an open-door policy. You called out the People team directly. When the people responsible for culture and employee experience don't get it right for an employee, it can show up everywhere, and you felt that. Putting people into leadership who aren't ready to lead people can be damaging. It's a fair criticism to make, and it deserves a real answer, not a line about how we're committed to developing great leaders. We're looking at how feedback moves inside this company and whether our actions match what we say we believe. That work isn't finished.
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