Toxic culture and overwhelming incompetence overshadow perks - Who Knows Anymore Nextiva Employee Review

1.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

There are so many perks! If you’re a salary employee, you get unlimited FTO that you’ll be too scared to take because you don’t want to end up on a list. When you do take it, you’ll never feel alone because people will continue to reach out to you to do things they are more than capable of doing on their own. You’ll have hourly opportunities to practice your deep breathing as you grapple with the overwhelming level of incompetence. You’ll have many chances to post fake reviews on Glassdoor because the company is getting trashed, rightfully so. You’ll receive your bonus, maybe, but it’ll be a fraction of what you’re supposed to get. If you’re an executive, you’ll be able to constantly fail and receive a cushy exit plan where you still get your bonus while half of your team has been let go. You’ll have the incredible opportunity to connect with local healthcare providers in your area as you will likely end up on high dose anxiety meds because you’re scared if you’re going to be in the next quarterly layoff. If you love sitting in traffic, Nextiva is perfect for you as they’ve decided to implement a return to office when gas prices are at a record high and inflation is destroying the working class.

Cons

Nextiva has undergone an incredible transformation. They went from being a company that cared about culture and the lives of their employees to a shell of their former selves. Their greed has blinded them from providing a quality place to work and a quality product. Now it’s all vibe coded slop thrown together by people working 16 hour days.

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Nextiva Response
3mo
Thank you for taking the time to share this! We read through this several times, and want to assure you that your feelings are heard and acknowledged. Nextiva has evolved how we operate to better serve our customers and compete in a faster-moving market. With that comes change, and we remain focused on improving how we communicate, support our teams, and execute as an organization. We’re committed to building a strong, aligned, and high-performing company, and we know that experience can vary. We appreciate your time at Nextiva and wish you the best moving forward. We always encourage people to be in environments where they can thrive, and hope your next chapter is one that fully meets your needs.

Explore other reviews about Nextiva

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

4
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