Great ideas and product but the people.... - Account Executive Nextiva Employee Review

4.0
22 May 2015
Recommend
CEO approval
Business outlook

Pros

The upper management team is fantastic. I absolutely loved them and they are who is going to make this place a professional environment. The sales managers, not so much but I'll get into that under the cons. Great coffee, free lunches and breakfast were nice perks. Most other account executives are helpful and positive people. The training was very short in duration but encompassed enough to get you going. I was not micromanaged while there and was expected to put in my 8 hours, but nothing more unless I made the decision to stay longer. I was also able to choose my schedule which was nice. Benes were decent as well.

Cons

Let me preface this by saying, these are my cons. These may not be cons for other people but I wanted to share them nonetheless. The sales managers they currently have in place are young, can be immature, gruffy, somewhat unprofessional, lack articulation, and not very helpful. I didn't feel valued. I didn't receive the attention and feedback I felt I needed to get better in my role. I'll admit, I can be demanding but I tried very hard to be patient, the support just never came. My manager would rarely make eye contact with me! Seems insignificant but really, try asking someone a question or ask for advice and have them not make eye contact with you....you feel pretty unimportant. It is also true that it takes 6+ months to get decent leads. Until then, you are mining through garbage in sales force.

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Nextiva Response
11y
Thank you for taking the time to leave your feedback. Our people make Nextiva amazing, and we believe in our leaders. We encourage you to speak with culture team about any leadership development ideas or resources that you might have.

Explore other reviews about Nextiva

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
23h
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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