Best post-grad job, friendly coworkers, great benefits, open communication - Customer Service Representative NimbleRx Employee Review

5.0
20 Jan 2021
Recommend
CEO approval
Business outlook

Pros

I love the open communication between team members and departments. Everyone is very friendly and readily available to help. There are meetings throughout the week for everyone to express any concerns and make sure everything is running smoothly. I really appreciate all of the people I work with and I love being able to help customers navigate our service. It is very interesting and I feel a sense of reward working with patients and pharmacies to coordinate deliveries, especially during this ongoing pandemic.

Cons

I don't have any truly negative things to say about this company! I think it is important to note that this is a fast-paced work environment, so definitely for someone who is able to multitask and communicate effectively.

Explore other reviews about NimbleRx

2.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office gets free lunch. Coworkers (apart from management and executives) are all a pleasure to work with.

Cons

-very toxic work environment. constant changes to the company, clients are sold on lies. -very high turnover rate, I can’t tell you how many people have come and go in my time here at the company. -leadership lacks accountability for their mistakes, they’d rather play the blame game -there is no support for employees who work directly with clients, you are thrown under the bus and get reprimanded if you try to speak up for yourself -if you speak up when things are wrong, you get a target put on your back. -the CEO has a bunch of yes men afraid to speak up to him when bad decisions are made -no effort to actually grow your career here is made on the company’s end

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NimbleRx Response
1mo
Thank you for taking the time to share your feedback. We truly appreciate you sharing your experience with us — whether positive or negative. We read every review carefully and take all input seriously as we continue working to build a supportive and meaningful workplace for our team. Your voice matters, and we’re grateful for the insights you’ve provided.
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