Good decision - Anonymous employee North Employee Review

4.0
20 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After a year and a half at NAB, here is what I've learned: The executive leadership is passionate and has high expectations of their teams from senior leadership to individual contributors. The business is growing and is experiencing success on a number of fronts that were a mess when I started: technology, cultural identification, maturation of processes, and strategic organizational realignment. You can be as effective as you want to be here and there is an incredible wealth of knowledge here about the payments industry. The people are kind and genuinely care about each other. Highly motivated, skilled staff will excel here.

Cons

It is a fast-paced company that is admittedly impatient for growth and marketshare and that pace can be very intense most days. It's not for everyone here. If you're looking for an easy, casual environment, rather than a place that requires high performers to be on their game every day, this might not be the place for you. Your days are packed with relevant activity and opportunities to make a difference. Recent leadership changes do have some people concerned over their roles going forward, but if you deliver value every day and are a team player, this is a place to experience success.

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North Response
8y
On behalf of the leadership team at NAB, we greatly appreciate the thought that went into this review! We also appreciate the acknowledgement of the strides we have been making as it relates to culture, systems and processes. The effort that goes into making such improvements takes a lot of dedication and commitment by not only our leaders but by our team members who are willing to be part of this journey in being the easiest payments company to do business with. You are right, this culture may not be the best fit for everyone, and that’s okay! We want to ensure our employees are confident in the choice they made to be a part of the NAB family.

Explore other reviews about North

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
3d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
1d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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